General Terms and Conditions
HHE Mail-Order & Record Label
Registered Business Address
Antwerpse Steenweg 89
2940 Hoevenen, Antwerpen
BE0690 711 759
+32 495 700 137
Unless otherwise noted (in case of pre-orders) all products that can be purchased on the website are in stock. Since some products are also listed on alternative sites it can happen an item is no longer available if there are concurrent orders of the same product. If a product is no longer in stock, the buyer will receive an email notification where they can opt for a refund or replace it with another item from our stock.
HHE also works with pre-orders, where items can be purchased and reserved before their official release date. Pre-ordered products cannot be delivered before their official release date, all pre-order dates are obtained from the respective labels and can be subject to change.
The used vinyl, CD’s and tapes offered on the website will be graded and details will be provided in the description. If the condition of used records deviates from the average quality, this will be mentioned in the description as well.
Vinyl, CD & Cassette
All items listed as Mint are factory sealed and unplayed.
Near Mint (NM of M-)
A nearly perfect record. A NM- record has more than likely never been played, and the vinyl will play perfectly, with no imperfections during playback. The record should show no obvious signs of wear. A 45 RPM or EP sleeve should have no more than the most minor defects, such as any sign of slight handling. An LP cover should have no creases, folds, seam splits, cut-out holes, or other noticeable similar defects. The same should be true of any other inserts, such as posters, lyric sleeves, etc.
Near perfect. No obvious signs of use, it may have been played - but it has been handled very carefully.
Insert/Inlay/Booklet/Sleeve/Digipak: Near Perfect. No obvious wear, it may have only the slightest of marks from handling.
The J-Card should be totally crisp and clean with only the slightest evidence of handling. Tape is likely as new, free of any wear or damage.
Very Good Plus (VG+)
A Very Good Plus record will show some signs that it was played and otherwise handled by a previous owner who took good care of it. Defects should be more of a cosmetic nature, not affecting the actual playback as a whole. Record surfaces may show some signs of wear and may have slight scuffs or very light scratches that don't affect one's listening experiences. Slight warps that do not affect the sound are "OK". The label may have some ring wear or discoloration, but it should be barely noticeable. Spindle marks may be present. Picture sleeves and inner sleeves will have some slight wear, slightly turned-up corners, or a slight seam split. An LP cover may have slight signs of wear, and may be marred by a cut-out hole, indentation, or cut corner.
A few minor scuffs/scratches. This has been played, but handled with good care - and certainly not abused.
Insert/Inlay/Booklet/Sleeve/Digipak: Slight wear, marks, indentations, it may possibly have a cut-out hole or punchhole.
Sleeve has slight wear, marks, indentations, and/or may possibly have a cut-out hole or punchhole. Tape has been taken very good care of and may have light marks or spindle wear. Should play cleanly with minimal noise or degradation.
Very Good (VG)
Many of the defects found in a VG+ record will be more pronounced in a VG disc. Surface noise will be evident upon playing, especially in soft passages and during a song's intro and fade, but will not overpower the music otherwise. Groove wear will start to be noticeable, as with light scratches (deep enough to feel with a fingernail) that will affect the sound. Labels may be marred by writing, or have tape or stickers (or their residue) attached. The same will be true of picture sleeves or LP covers. However, it will not have all of these problems at the same time.
Quite a few light scuffs/scratches, or several more-pronounced scratches. This has obviously been played, but not handled as carefully as a VG+.
Insert/Inlay/Booklet/Sleeve/Digipak: More wear, marks, indentations than a VG+. May have slight fading, a small tear/rip, or some writing.
Sleeve will contain more wear, marks, and/or indentations than a VG+. May have slight fading, a small tear/rip, or some writing. Shell may have heavier marks and wear than VG including plastic discoloration. Should play with some stronger hiss or degradation, but not enough to overpower music.
There is no minimum order value at HHE, all customers and orders will be treated with the same love and respect. If a product is no longer in stock, the buyer will receive an email notification where they can opt for a refund or replace it with another item from our stock.
Conclusion of the order
Any orders placed are binding and the sales contract comes into existence when the payment is fulfilled.
HHE accepts payments with Bancontact, PayPal, Apple Pay, KBC/CBC Payment Button, Belfius Direct Net, ING Home’Pay, iDEAL, SOFORT Banking, EPS, Giropay and Credit Card (Visa, Master Card, Maestro, Carta SI, Cartes Bancaires and American Express).
The customer shall receive an electronic invoice upon completing the payment and order. An electronic invoice is an invoice issued and received in electronic form, and the customer consents to the sending of an electronic invoice.
After the order has been shipped you will receive a Shipping Confirmation mail. The orders with registered shipping will also receive the tracking number. Orders are dispatched Bpost and PostNL. If delivery fails due to reasons in the customer’s domain, the customer carries any additional shipping costs should the order be re-sent. It is further the customers responsibility to ensure that the delivery can be made successfully during business and delivery hours to the specified delivery address. HHE carries the risk of loss and will replace the item or refund when no longer available.
With the newsletter, we periodically inform you about new products and offers. By sending you these emails, we would like to provide you with information on our latest products, which you may be interested in based on your last purchases. Users, who would no longer like to receive our newsletter or our advertising emails, can unsubscribe at any time by clicking on the unsubscribe link at the end of every newsletter.
Our website provides you with the option of contacting us via email and/or using a contact form. We only use your email address to process your enquiry as well as for possible follow-up questions.
We enabled a live chat option on our website where you can message us, we will reply to you as soon as possible.
To ensure the security of your personal data and payment information during transmission, we use state of the art SSL encryption procedures. Personal data includes, your name, your address or email address as well as other data you communicate to us when registering or creating a customer account. Only submit your confidential information if SSL encryption is activated and the lock appears before the name of the website. When making an account on hiphopenterprise.com you can be assured your data will not be shared, sold or abused in any way whatsoever.
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